The Full Story
Who To Contact If You Feel Unsafe
If you are in a position where you don’t feel safe in placement for any reason it is important that you let someone know. There are several people you can contact who will be able to give you more support and information about what will happen next.
By Staff
You should always tell your social worker if you have concerns about staff.
If staff are not supporting you in the way you think they should, or have made you feel unsafe or been abusive in any way, let your social worker know. You can also let a different member of staff know, the youth liaison or the management team (all details are provided on the website, and in your handbook) page of the booklet) You can make a direct complaint to the police or to Ofsted who can raise a full investigation and ensure that you are safe.
By a young person
If another young person in the home is making you feel unsafe or has caused you harm, please always let your keyworker know. You should also report this to your social worker. This means that the staff and management team can speak with your social worker, as well as the young person and ensure that there are reasonable measures to keep you safe in place.
We have a very low tolerance for bullying and violent behaviour and it is our job to ensure that everyone feels heard and is protected from harm. As such we will investigate the situation fully and give out sanctions, warning letters and possibly termination of their placement. Where possible, we can try to mediate between the young people and hold strategy discussions to lower the risks with the social workers.
If you are not comfortable speaking to staff alone there are lots of different advocates you can speak to and services to support you, there are several details for a few of these on the “useful Contacts” page of your handbook.
Outside situations
If someone outside of placement is making you fee unsafe or concerned, please let your keyworker know, Infinity wants to support you and we always have your best interest at heart, but we can't help with things we don't know. Don't be scared to speak up and raise your concerns, we can only help to keep you safe when we know what is going on