Visitors Policy
Within the Infinity Alliance, our 24 hour staffed homes have specific rules in regards to visitors. Young people should be advised of the rules of their placement prior to their move in (I.e. during a pre-placement meeting). All young people are required to sign the Young Persons Handbook that includes details of rules regarding visitors.
Visitors are defined as someone who is coming to the property who does not work there or reside in the house. This visitor’s policy relates to those visiting the young person outside of a professional capacity e.g. friends and family, however not all aspects can apply to professionals making house calls e.g. the Local Authority
Staff may be classed as visitors if they are visiting the house outside of their shift hours, this may be the case during induction periods or to introduce new staff to a new environment. All staff need to be aware of when visitors are in the house and make them aware of the rules and ensure that there are
Key Points
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Staff have the right to refuse visitors if they deem it appropriate to do so, this can be for reasons such as appointments have been booked, it is not an appropriate time, previous behaviour of visitors or behaviour of young people.
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All visitors must sign in and out when entering or leaving the premises using the visitor book at the front of the house. All sections must be filled out properly.
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Young people are not allowed more than one visitor at any time unless pre-agreed with staff and management, and staff should be informed a day prior to their guest visiting.
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There should be no more than two visitors at any time and staff should be informed a day prior to their guest visiting
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Visitors must stick to the established visiting hours which are 2pm-8pm weekdays and on weekends.
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If a young person is supposed to be in a scheduled activity or school, they will not be permitted to have guests at the house during the times of school or the scheduled activity.
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Young people’s visitors are their responsibility, and they must ensure that they follow the house rules and remain within the communal areas.
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Visitors are not allowed to be in any young person bedroom or upstairs in the property at any time, unless they are required to be e.g. a professional checking on a young person's living conditions.
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Visitors are not to be left unattended in the house
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No overnight visitors are permitted at the premises under any circumstances.
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All Visitors need to be made aware of the exits that are present in the house in case of an emergency and will be directed to the closest exit should there be an evacuation of the premises for any reason – e.g. a fire, fire drill or Health and some safety checks.
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Visitors will be informed that there are CCTV cameras in the communal areas of the house and given the information on the rules by a member of staff in the house.
House Managers will be aware of all visitors that are in the house and, along with staff on shift, act as a competent individual in case of accident, emergency or any other incident.